Last week a lady inquired about a book she saw online. She claimed to have written this book and had no idea how on earth we came up with the price of it. My darling husband explained to her that in the antique book business it depends on the condition and the availability of the book on the internet. I heard him being very nice, understanding and even sweet to her. His face expression told me otherwise but he stayed calm. She ended up getting very loud and started bullying him. He hung up and she called back "You have to understand I wrote this book ......." He again made clear that he would stay on the phone to answer any questions and help her if she really intended to actually buy the book, as we were a bookshop not a Help line. He also mentioned that she should feel honored that the book has gained value. I could only hear her gawking on the other end and he hung up.
She tried more times to call and he finally put his phone off.
Customers scare the hell out of me. Its like a strange mutation takes place in the bookshop environment. People show us their darkest sides. Due to lock down, we were both very relaxed so we kind of, let it go and slid into yet another weekend and weekdays of constant Sunday feelings.
Today, after going shopping with our youngest, I went to the Book storage and there was my darling husband surrounded by a book delivery that just took place an hour before we arrived. He did it again.
He told me that the Book lady from last week called him and apologized for her behavior, she had no idea where her anger was coming from and she blamed it on Covid19. " I wish you and your family all the best in these crazy times, may God be with you"
Darling husband was relieved because he thought about changing the price on the book. This makes life easier when the crazy side admits to being crazy.
I like lock down and am not looking forward to dealing with "The Walkers"
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